It has been a very pleasurable experience working with the Proline team from the outset.
Liz is who we met with numerous times to gain info and help with our selections. She also was who we worked with when it came time to determine the counter layouts from our two slabs. She was patient and provided very helpful guidance. She was also a bit of a cheerleader when we were a bit tentative - all very helpful.
The young man that helped with the layout review Thierry, was also great and did a nice job of helping us with his computer renderings of the layouts and seeing various options.
Carlos was great with the templating - explaining each step that we both found very interesting. He also offered some nice guidance as well. Of note, Carlos had a really nice sense of humor!
Finally, Marcos and Henrique, the installers were both very good. They answered a million questions of ours and were fine with us watching over their shoulders so we could see how the work was done. They were also very focused which we appreciated. There was an issue with one countertop - a corner was square instead of rounded like all the rest. Henrique rounded the corner to make it like the others - it took three try’s before I was satisfied, and he was patient the whole time.
Everyone was professional, courteous and very knowledgeable. Overall, a wonderful experience.