“What our customers are saying”


What Our Customers Say

5.0
88 Verified Ratings
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Sue Haslam
- April 10, 2023
I just wanted to thank you all for your time with my countertops for the kitchen and bathrooms. They look great and the time you took to with us to really make sure that they were the right ones for our home was very much appreciated. The person who measured took his time to make sure that he got everything right and worked for well with the contractor. The installation went smoothly and the countertops looked great. The communication, the service, the pricing, everything was excellent. Our contractor was so impressed that he will refer his next customers to you. Again, thanks so very much.
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Eric Elman
- April 03, 2023
It has been a very pleasurable experience working with the Proline team from the outset.
Liz is who we met with numerous times to gain info and help with our selections. She also was who we worked with when it came time to determine the counter layouts from our two slabs. She was patient and provided very helpful guidance. She was also a bit of a cheerleader when we were a bit tentative - all very helpful.
The young man that helped with the layout review Thierry, was also great and did a nice job of helping us with his computer renderings of the layouts and seeing various options.
Carlos was great with the templating - explaining each step that we both found very interesting. He also offered some nice guidance as well. Of note, Carlos had a really nice sense of humor!
Finally, Marcos and Henrique, the installers were both very good. They answered a million questions of ours and were fine with us watching over their shoulders so we could see how the work was done. They were also very focused which we appreciated. There was an issue with one countertop - a corner was square instead of rounded like all the rest. Henrique rounded the corner to make it like the others - it took three try’s before I was satisfied, and he was patient the whole time.
Everyone was professional, courteous and very knowledgeable. Overall, a wonderful experience.
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Steve Howe
- March 30, 2023
I am incredibly impressed with Andre and how professional he was at install. He kept calm and professional the entire time; top notch installer, can't get any better than how he did his job. I would happily recommend you to everyone.
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Sarah Coen
- March 17, 2023
Ashley has helped us every step of the way. I am clueless when it comes to countertops and she was very patient and explained everything step by step. She listened to what we wanted and didn't try to sell us something we didn't want. Can't wait to see everything come together! Thank you for making this process easy and smooth!
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Cindy Askew
- March 09, 2023
Wow! Thank you very much! I really appreciate Proline! I know you and your team are busy and I don't take it lightly when I have to ask for changes, or a favor and you make it happen. Make it an awesome day! You made mine!
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Kim Martins
- March 06, 2023
Our countertops look amazing! Thank you so much for all of your help. I appreciate how accommodating you were in scheduling our multiple visits.
I would definitely recommend you to anyone needing countertops!
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Sue Haslam
- March 02, 2023
Carlos took so much time doing the template. He was just great. My contractor was really impressed at how careful and considerate he was and is going to refer folks to you in the future. Thanks so much. Can't wait to see it all come together.
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Ryan Leblanc
- March 01, 2023
Ashley, Thanks so much for your help on this!! Counter came out great!
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Amber Galindo
- February 25, 2023
Ashley, working with you all was a breeze! You made it so easy and I'm still in shock at how quick and easy it all was. I wish I had done this years ago, but I always figured it was too expensive and a hassle. But now I know better! Thank you all for helping us bring our dream kitchen to life!
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Jim Roberts
- February 24, 2023
We had new quartz countertops installed yesterday by Proline. The two gentlemen who did the installation were very professional. They were pleasant, neat, friendly and more than willing to answer our questions about maintenance.
Our countertops are beautiful. We would absolutely recommend Proline services to others.
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Tom Jerram
- February 20, 2023
I can't say enough about Carlos. He was professional, helpful, very personable and even found two mistakes on the install that could've been a situation at install...that is so appreciated. Please tell Carlos thank you for me!!! Customer service means a lot!!!
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Ruthie Norman
- January 30, 2023
Liz, thank you so much for all your help Friday. You were truly amazing to work with and made the process a great experience.
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Patricia Burbach
- January 09, 2023
I am very happy with the countertop and am pleased with the result. Your team was great to work with!
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Laurie E
- January 05, 2023
Thank you so much! The counters are amazing; that Fusion is really spectacular! As always; I appreciate all of you at Proline! Andre & his partner are so professional. That island top was heavy! The Bauer’s are VERY happy!
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Jennifer Lavin
- December 19, 2022
I am enjoying my countertops. They really complement the kitchen space. I appreciate all your help this summer. The installers were professional and prompt. Thank you.
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Neal & Rose Breen
- December 19, 2022
We absolutely love the countertops They are exactly how we wanted them. The island is perfect!! Thanks again to you all for being patient and to the install team for doing an amazing job!
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Steve & Eva Dawson
- December 15, 2022
Would like to thank you for all that you did for us looking for countertops. We were very pleased with you and your knowledge of granite which put our minds at ease. This whole process was very difficult for my husband as he was very used to doing everything himself. When it came to searching for granite you made it very easy for us. The supplier in Westboro was very helpful. When it came to the men to measure and install, we could not have asked for better service, professionalism and courtesy. This whole experience was wonderful. We love our countertops, and we are glad that we were able to do business with Proline. Thank you again for a great experience.
Steve and Eva Dawson
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Andy McGrath
- December 14, 2022
It was a pleasure working with you and your company. Your associates were pleasant professional and meticulous in all aspects of sales measurement and installation from start to finish. We would not hesitate to recommend Proline Services to our friends and family who require countertops
Thank you again!
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Rose Breen
- November 09, 2022
We had a meeting yesterday to pick out countertops. This kitchen redesign has been delayed a few times and has become very stressful for me since we are hosting Thanksgiving. I had a mini meltdown at your site and our consultant, Liz, was absolutely wonderful, very patient and helpful. I know people don't often take the time to give positive feedback and here it was very warranted! Thanks so much!
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Cathy
- November 03, 2022
You girls have gone above and beyond for us! I am sure you will be so happy that I won’t be calling and bothering you ladies. I service about 70 to 90 families a year, and my husband with his two businesses, we will be recommending you for excellent work and you wonderful girls who helped me make my new home so beautiful. Our gratitude and appreciation always.
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